Currently we deliver within Dubai city limits Only. We are working on expanding our network to include other Emirates as well.
We have two delivery windows depending on your convenience for orders placed a day in advance. Our customer service team will contact you to re-confirm time and delivery location.
2pm to 6pm – Saturday to Thursday
6pm to 10pm – Saturday to Thursday
We do not deliver on Fridays .
Currently we are offering only ‘next day’ delivery but are working on starting a ‘ Same Day delivery’ service.
Our customer service will contact you once you have placed your order to reconfirm delivery time and delivery location. In the event that you are absent at the time of delivery, we will ship you the order at a time convenient to you. You will need to pay a shipping charge of AED 10.
Yes. We will deliver anywhere within Dubai city limits to the delivery address given on your order.
Please see section for ‘Refunds and returns policy’
Product must be returned in the condition they were received
All deliveries above AED 50 are Free of Charge. For orders below AED 50 we charge AED 10 as shipping charges.
There is no minimum order quantity or value.
You cannot amend the order once placed. However, you can cancel the order at any time (check Return & Refund Policy).
To amend the order, you must cancel the previous order and place a new order.
We accept all locally issued Credit Cards (Visa & MasterCard Only), Debit Cards (With online payment facility) or you can pay Cash on Delivery .
As soon as you have completed payment after placing the order, you will receive an email with an Invoice stating items and price . A copy of this invoice will also be presented to you at the time of delivery.
Please contact your bank immediately. Alternatively, you can place an order for Cash on Delivery.
Don’t worry. If you have forgotten your password, you can always retrieve it by performing the following steps:
Call our customer service number on +971 6 766 2878.
Please see our Refund & Return Policy.
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If the problem persists, please contact our customer service at 050 946 3726.